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Client's Charter

We, the staff of UPM, are committed to excellence through the practice of quality in teaching, research work and professional consultancy, in order to meet our customers’ expectations by:

» Preparing and working on continuous improvement in all aspects of teaching, research work and professional consultancy in line with the highest global standards and best practice;

» Preparing quality higher education programmes and establishing a conducive learning environment in order to improve the acquisition of knowledge to meet the Nation’s aspirations for development;

»  Enriching research fields with new findings that can improve the quality of life and the Nation’s economic development as a whole;

» Establishing quality management that is efficient and effective. In addition, it also creates a conducive and dynamic working and learning environment to allow staff and students to be more open-minded in order to develop to their full potential;

» Preparing professional consultancy to improve management’s effectiveness as a whole; and

» Providing equal space and opportunities to all nationals regardless of colour, race or creed  in order to obtain quality higher education. 

Please click here for Achievement Client Charter Report



Updated:: 20/10/2014 [mohdsyawal]

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FACULTY OF EDUCATIONAL STUDIES
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan
0389468210
0389480119
C1498430175